Dr. W. Allen Richman, Senior Director for Research for the Middle States Commission on Higher Education, focuses on data offices and how they can operate to meet institutional needs. To view the entire webinar, click here!

Where to Begin

  1. Embrace the chaos of Action Research (think of Blockbuster)
  2. Build a data warehouse
  3. Establish data governance
  4. Agree on reports and calendar
  5. Stay focused

Embrace the Chaos

  • Data is not static
  • There is no “right” answer
  • There will always be exceptions
  • Definitions are more like guidelines

Data Governance

There is no owner of the data but Data Governance should be led by data experts (IR and IT). Definitions should be created with a clear understanding of ramifications for other offices. Systems should be created with a vision of what will be needed for growth and development, not just for today. Hold everyone accountable for the data.

“Just in time” Data

Just-in-time data is a requirement for future success. Research is responsible for providing access to meaningful data. This means establishing a Data Warehouse with dashboard reports, KPIs, and other key metrics. Individual offices are responsible for regularly reviewing, understanding, and sharing the data for their unit.

The next blog will come closer to the ground with a focus on the actual operation of the research office in this new era of institutional intelligence.

To view the complete webinar series hosted by Dr. W. Allen Richman, Senior Director for Research for the Middle States Commission on Higher Education, click here!